Member-Only Orientation

How to Log In, Renew, and Access Your Member Information

Here are some orientation steps you can take to become familiar with the member-only area on the BCTA/NA website. Take advantage of the resources and functions available to you from your Member Home page!

*Note to Student and Allied members: You will not appear in the Directory Search that is available to the public on the BCTA/NA website.


 Log in to the member-only area for the first time

To log in for the first time as a Member:

     Step 1: Click here to set your password

  • Enter the email address associated with your BCTA/NA membership in the Email box, and click 'Submit.'
  • You will receive an email with a 'Reset Password' link.
  • Use this link to set your password, then keep the password handy.
     Step 2: Click the Member Login button at the top of any page on this website
  • Enter your email address as the Username and the Password you set.
  • You will be taken to your Member Home page.

Renew your membership

To renew using the membership platform, please follow the instructions in the latest Renewal Notification you received via email. If you cannot locate your Renewal Notification email, please follow these steps:

  • If you have not already set your member password, follow  Steps 1 & 2 above (under “Log in to the member-only area for the first time”) to set your password and access your Member Home page.
  • Select the appropriate Member Renewal Form from the list on your Member Home page.

Explore and return to your Member-only Home page

  • Your Member Home page has information and resources that apply particularly to to your member type.
  • When you log in on the BCTA/NA website, you will automatically be directed to this Member Home page.
  • While you are logged in as a Member, you will see a Member Home link on the far right side of the blue navigation bar at the top of every web page. This link will take you back to your Member Home page.

Check and update your Member profile

  • From your Member Home page, click on “Enter/Edit Profile Information.”
  • You will see a listing of the information associated with your profile.
  • To add or change your photo, click on the “Profile” tab above the photo area.
    Student & Allied members: Your profile photo is currently visible only to you.
    RCST & Teacher Members: Your profile photo is visible to the public in the Practitioner Referral Directory.
  • To add or edit any information listed in your profile, click on the “Edit” button on the right.
  • Be sure to click the green “Save” button when you have completed your updates.

Remember your member username

  • Your member username is the same as the email address you originally registered with.
  • You will not be able to change your username in your profile, and if you change your email address, your username will not automatically change to the new address.
  • If you wish to change your username, please contact the BCTA/NA Admin office.

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View or change your email subscription preference

  • From your Member Home page, click on “Enter/Edit Profile Information.”
  • Click on the “Profile” tab above the photo area and select "Contact Preferences."
    (Note:  Forums have not yet been established for BCTA/NA)

Find a history of messages or invoices you were sent via email

  • From your Member Home page, click on “Enter/Edit Profile Information.”
  • Click on the “Profile” tab above the photo area and select or "Message History" or "Invoices."

View a list of the renewal forms (and other forms) you have submitted online

  • From your Member Home page, click on “Enter/Edit Profile Information.”
  • Click on the “Profile” tab above the photo area and select "Submissions."

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If you are a Teacher or RCST you can now include a practitioner bio and a photo, and update your contact information at any time for the public to see in your Practitioner Search listing:

Add a bio to your Practitioner listing

  • From your Member Home page, click on “Enter/Edit Profile Information.”
  • Click the “Edit” button on the right.
  • Scroll down to the RCST bio and enter your information here. You can enter one paragraph of 600 characters or less. (This is approximately 500 words.)

Add a photo to your Practitioner listing

  • From your Member Home page, click on “Enter/Edit Profile Information.”
  • To add or change your photo, click the “Profile” tab above the photo area, and select “Change Profile Picture.”
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Confirm or edit the contact information in your Practitioner listing, if needed

  • From your Member Home page, click on “Enter/Edit Profile Information.”
  • Fields with “Referral" in their names contain information that is used for your Practitioner listing.
  • Your Referral Address-Primary Location is the address the website Directory Search function will use to find you.
  • If you have additional locations, you may enter them in the “Second Location” and “Third Location” fields.  The website Search function will not search on these additional locations, however the locations will appear on your Practitioner listing, and show up on the BCST/NA RCST Service Locations map.
    • Note: The map does not update automatically after you have added a referral location, so you will need to be patient. (The map must be updated manually, and is generally updated every  1 - 3 months.)

Ensure you can be found in the Practitioner Referral Directory and on the RCST Service Locations Map

  • Be sure to list a zip code for your Primary Referral location, so that you can be found when a prospective client uses the Directory Search criteria to find the RCST Practitioner(s) located nearest to them.
    • When an address or zip code is entered in the search criteria, the search results will list Practitioners according to how far they are located from that address or zip code. (It will also indicate the number of miles away.)
    • Note: The website Search function will not search on a Second or Third referral location, however these additional locations will appear on your Practitioner listing, and show up on the BCST/NA RCST Service Locations map.

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